We're not here to cure cancer. We're here to make the 'day to day' a bit easier.
0
0
Menu

FAQs

  • Who are you?

    I’m Jodie Hollis – cancer survivor – thyroid cancer 2013.

  • When and why did you set up Cancer Support Angels?

    I set up cancer support angels as when I was beginning my journey in 2013. After googling for what seemed like an eternity, I could not find any support groups for just cancer patients in general or any help whatsoever for that matter.

    I found the only financial help of any substance was Centrelink, and you needed to be on payments, which do not cover a lot these days. Other cancer charities or organisations are just for a particular type of cancer, or they only offer very small (e.g., $300) financial assistance as a one-off payment.

  • What services can you provide?

    We provide care packs (Angel Packs) to individuals and hospitals for free except for postage. We also offer an 1800 number where patients can call and speak to a cancer survivor and also seek assistance with many forms. We will then refer them to the relevant assistance agencies in their area. (e.g., food assistance, local food banks etc.).

    Cancer Support Angels will pay the registration fees associated with this for patients for 12 months. We can also provide financial assistance to help paying Telstra bills, gas bills, electricity bills, and aim to help with other costs as funds allow.

    We also provide refer all services to other organisations that can help patients either free of charge or for a small fee. If funding allows, we will cover the fee.

  • Who you provide these services to?

    We only help cancer patients.

    If you are a person going through a cancer journey of any kind, then yes, we can help you!

  • Am I eligible for help?

    If you are an Australian Resident going through a cancer journey of any kind, yes, we can help you!

    You can apply for help via our online form or by calling our 1800 number.

  • What support do you offer?

    We offer Angel packs, financial assistance, phone support and also support via email too. Our support is tailored to each individual patient, and we aim to source the answers and support from other organisations as required.

  • How do I apply?

    Just fill in our Patient Assistance form or call our 1800 number.

  • Can I help a friend with Cancer?

    Yes! You can apply for your friend. Simply fill in our form or call our 1800 number.

  • Can I purchase an Angel pack?

    Our everyday angel packs are not for sale. However, you can go through our shop and have one sent to you for the cost of delivery.

  • How can I support Cancer Support Angels?
    • You can donate here.
    • You can pay the shipping of an Angel pack to a cancer patient here, making it 100% free for them.
    • You can purchase an entertainment book. 20% of proceeds go to Cancer Support Angels and you get a book full of discount vouchers to use in your nominated city. Call us for full details.
    • You can join Ritchies, and get a community benefit card. If you select Cancer Support Angels as your charity of choice, 1% of all your grocery spend is automatically donated to us.
    • You can send in gift cards.
    • You can collect cash in flybuys or rewards points for gift cards and send them to us.
    • You can share our social media pages with your friends.
  • Can I volunteer?

    Yes, you can Volunteer! We are always looking for more volunteers! Simply fill in our form or call our 1800 number and we will coordinate with you.

Read All Stories

All Stories

Rebecca

This time of year is so hard, I am a single parent I have no capacity to work to make an income. I have a child that needs to regularly be taken to the city for trade school with no help with expenses. My other son is going into year 7 and his expenses have tripled and my 2 girls just keep growing and I cant keep up with clothing. I spend every cent I get into the household, it would be lovely as a once off if I was eligable for assistance to get some vouchers toward food and utilities expenses so I can put some toward a nice christmas gift for the kids. Pretty please and thank you for consideration.

Wendy

Since being told that my cancer was terminal,I have been trying to clear debts etc and have no money for food and presents for my wonderful family who have helped and supported me through my journey. As this will be my last Christmas I would like it to be something special for them to remember.

Samantha

Like many others we have just had to move just a few weeks before Christmas being a single mum with 2 kids it’s hard. I haven’t even started gift shopping because I just don’t know how I’m gonna afford it. My daughter is off to high school next year aswell. With all the drs appointments and scans I just wish life could be normal again

Darnell

I’m a solo mum of two that’s not entitled to centrelink I’m unable to work my son works casual and also my 16 year old son has just started casual work aswell to helps us financially. My cervical cancer has spread aggressively given the choice to have Pelvic exteneration surgery in coming weeks.
Any help would be appreciated I’m lucky to have friends who help out when they can.

Kelly

Hi, I would greatly appreciate any help this Christmas, I have 5 kids and no longer allowed to work due to my cancer and treatment.
I am struggling to pay treatment costs and finding money to pay for everyday bills, also to buy Xmas presents for my children. I am not entitled to any help from Centrelink, not even a healthcare card. On going trips to Adelaide, that is 5 hours away from home and paying for that puts a hard time on finances.
Any help this Xmas for my children would be amazing. Merry Christmas and God bless u all.

Carolyn

I am drowning in debts & with the continuous outlay for medications & bills it is causing so much anxiety . I have so much pain & need some treatments on my whole body to help heal & ease ongoing pain but can’t afford to as I’m on a very low income through Centrelink . I have no one I can ask for assistance & feel very embarrassed & ashamed to ask . Thank you

Kym

I have just fighting breast cancer for 1 year and bit trying to get back to work but it’s so hard and im only on centrelink I just love to have a great Christmas … thankyou so much xxx

Carolann

I need a bit of help this year as I just can’t seem to get ahead, by the time bills, medications,,travel costs I really don’t have much left. My entire family, brothers,wives, kids and my kids are coming to lunch and I’d just like to make it special this year, so some vouchers for coles or Woolworths would really help, I need to feel happy instead sad, plus one brother is recovering from heart bypass. I don’t like asking for help, I’m stubborn. Cheers and Merry Christmas to you all.

Sharon

My brother and his family live in Victoria and I haven’t seen them for almost 2 years. So much needs fixing in my unit especially the aircon. Even simple things like mowing the lawn is almost impossible. I’m doing as much as I can by myself but learning to ask for help is hard.

Kim

I live in Melbourne and have had all my treatment for breast cancer including a mastectomy and partial reconstruction on my own with the lockdowns. I am still having treatment till the end of Jan when the final reconstruction should occur. I have been cut off from family due to lockdowns and having to get tested and isolate before each trip to day oncology. All that has been expensive and if I could have some help possibly with vouchers or something so I can finally treat my nieces and nephew at christmas and my parents when they finally get to come to Melbourne to help me in January with the final operation it would be nice. I’m not sure what is possible though.